Introduction
AY Tech Systems LLC ("we," "our," or "us") operates VidFeel.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Personal Information
When you create an account, we collect:
- Full name
- Email address
- Password (encrypted)
- Payment information (processed securely through Stripe)
Usage Information
We automatically collect:
- YouTube video URLs you analyze
- Analysis results and reports
- Usage statistics (features accessed, time spent)
- Device information (browser type, operating system)
- IP address and location data
How We Use Your Information
We use your information to:
- Provide and maintain the VidFeel service
- Process your video analysis requests
- Send you important service updates and notifications
- Process payments and manage subscriptions
- Improve our AI models and service quality
- Provide customer support
- Detect and prevent fraud or abuse
- Send marketing communications (with your consent)
Data Storage and Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit (HTTPS/TLS)
- Data is encrypted at rest in our databases
- We use Supabase for secure data storage
- Passwords are hashed using bcrypt
- Payment data is handled exclusively by Stripe (PCI DSS compliant)
Important: We do not store your YouTube video content. We only analyze videos temporarily and store the analysis results.
Third-Party Services
We use the following third-party services:
- Supabase: Database and authentication
- Stripe: Payment processing
- Google Gemini AI: Video analysis
- YouTube API: Video access
- Vercel: Hosting and deployment
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us at support@vidfeel.com
Data Retention
We retain your data:
- Account data: Until you delete your account
- Analysis history: Until you delete your account or specific analyses
- Payment records: 7 years (for tax/legal compliance)
- Anonymized usage data: Indefinitely for service improvement
Children's Privacy
VidFeel is not intended for users under 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, contact us immediately at support@vidfeel.com
International Users
VidFeel is operated in the United States. By using our service, you consent to the transfer of your data to the United States. We comply with applicable data protection laws, including GDPR for EU users.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service. Continued use after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy, contact us:
AY Tech Systems LLC
Email: support@vidfeel.com
Web: www.vidfeel.com/help